Kaleam Cookie Policy

Effective Date: 2026-05-26
Last Updated: 2026-10-18

This Cookie Policy applies to: - https://kaleam.com - https://app.kaleam.com

It explains how Kaleam uses cookies and similar technologies, including local storage, pixels, and analytics identifiers.

1. Who We Are

Kaleam is operated by مؤسسة منصة كليم التجارية.

Contact for cookie/privacy matters: info@kaleam.com

2. What Are Cookies and Similar Technologies

Cookies are small text files stored on your browser/device. Similar technologies may include local storage, SDK identifiers, or tracking pixels.

These technologies help with service operation, security, analytics, and communications.

3. Categories of Cookies/Trackers We Use

3.1 Strictly Necessary

Purpose: - authentication and session management - security controls and abuse prevention - core functionality required to deliver the service

Legal basis: - contract and/or legitimate interests (as permitted)

Consent requirement: - generally not required where strictly necessary

3.2 Analytics and Performance

Purpose:

• understand feature usage
• monitor performance and reliability
• improve user experience and product quality

Providers:

• Google Analytics (GA4) — aggregate usage measurement.
• Mixpanel — product analytics; identifies users by email and Kaleam user ID once authenticated.
• PostHog — product analytics; identifies users by email and display name once authenticated.

Legal basis: consent.

Consent requirement: these cookies/identifiers do not load until you accept them in the in-app cookie banner. You can change your choice in account settings under "Cookie preferences".

3.3 Marketing/Communication Tracking

Kaleam does not set marketing or advertising cookies. Marketing email is opt-in only and is governed by a separate consent collected at signup or from your account settings (not by this Cookie Policy).

4. How Long Cookies Are Stored

Cookie and identifier lifetimes vary by provider and function.

Kaleam baseline retention targets: - analytics events: up to 14 months - server/security logs linked to cookie/device signals: up to 12 months - backups containing related records: up to 35 days rolling

Some strictly necessary session cookies expire when you close the browser; others remain for defined periods to support account/session continuity and security.

5. Your Cookie Choices

You can manage cookies and tracking in several ways: - cookie banner/preference controls (when presented) - browser controls (block/delete cookies) - device controls for app/web tracking features - contacting Kaleam at info@kaleam.com

If you reject or disable certain cookies, parts of the service may not function correctly.

6. Consent Approach

Non-essential cookies and tracking technologies do not load until you give consent through the in-app cookie banner. This applies to all Kaleam users regardless of jurisdiction, consistent with the Saudi Personal Data Protection Law (PDPL) and equivalent regimes (e.g., the EU/EEA General Data Protection Regulation). You can withdraw consent at any time from your account settings.

7. Third-Party Services

Cookies, identifiers, or similar technologies may be set by these third parties under their own policies:

• Google Analytics (GA4) / Google Tag Manager
• Mixpanel
• PostHog
• Yamli — Arabic input method; receives typed text while the editor is in use.
• Canva — only active when you choose to import/export with Canva.
• OPPWA — only active during checkout, for payment processing.
• Brevo and Google reCAPTCHA — only inside the newsletter sign-up form on kaleam.com, which Brevo hosts; reCAPTCHA protects the form from spam.

Please review those providers' privacy/cookie notices for additional details.

8. Changes to This Cookie Policy

Kaleam may update this Cookie Policy from time to time. Updates will be posted with a revised "Last Updated" date.

9. Contact

For cookie or privacy questions: - Email: info@kaleam.com